Brands today are challenged by heightened consumer expectations and declining consumer feedback. In other words, negative experiences sharply impact customer loyalty, but — despite the ready availability of feedback channels — consumers aren’t letting brands know about bad interactions, or good ones either. Those are the main takeaways from the “2025 Consumer Trends Report” from…
The initial public offering of Hyundai Motor India Ltd, the Indian subsidiary of South Korean automaker Hyundai, saw an 18 percent subscription on its first day of bidding on Tuesday. According to the data released by the National Stock Exchange, the Rs 27,870 crore initial share sale received bids for 1,77,89,457 shares against 9,97,69,810 shares…
Around 87% of Hargreaves investors voted in favour at a general meeting Based in Bristol, Hargreaves is the UK’s largest retail investment platform By Harry Wise Updated: 16:20 BST, 15 October 2024 Hargreaves Lansdown shareholders have overwhelmingly approved the investment firm’s £5.4billion takeover by a private equity-led consortium. Around 87 per cent of the group’s…
A trio of buyout firms have been shortlisted to buy a stake in the UK operations of Grant Thornton, one of Britain’s six biggest accountancy firms. Sky News has learnt that Cinven, EQT and New Mountain Capital – the backer of Grant Thornton’s US business – have made the cut in a process that could…
Canada has listed Samidoun, a pro-Palestinian group behind a rally where people chanted “death to Canada” and burned the Canadian flag in Vancouver earlier this month, as a terrorist entity. Public Safety Minister Dominic LeBlanc made the announcement on Tuesday and noted that the listing was made alongside the U.S. Treasury Department’s own decision to…
For better or worse, brands dominate Google search results. As more results are generated by AI and machines start to understand the offline and online world, big brands are only going to get more powerful. Watch on-demand as we tackle the challenge of competing with dominant brands in Google search results. We explained why big…
In a previous article, I outlined six core competencies for marketers working with marketing technology, including the first three: generalized system understanding, tool management and architecture vision. This article focuses on the next two interconnected competencies: capability assessment and tool procurement. Understanding capability assessment and tool procurement Once marketers understand how customer data flows through…
We make purchase decisions based on whether or not we trust brands. For low-cost items, we may be willing to take a risk, but for major purchases, trust is key. For B2B offerings, trust is the top selling point for decision-makers, as their motivation is almost always to avoid the blame that comes from making…
Sir Keir Starmer has been urged to support a new law to ban smartphones in schools to stop children “doom-scrolling” – after Number 10 refused to back the plan. New Labour MP Josh MacAlister is calling for the government to make legal changes to make social media and smartphones less addictive for children and to…
In a nondescript office a few floors above the cafeteria and a Dunkin’ in the Longworth U.S. House Office Building, Democratic staffers on a low-profile U.S. House committee have been gaming out what they say are some political nightmare scenarios. They’re discussing the perils of Jan. 6. But not Jan. 6, 2021. Democrats on the…
