Opinions expressed by Entrepreneur contributors are their own. Pickleball has swept the nation into a frenzy of friendly competition. One court in Charlotte, North Carolina, has taken the game to the next level, combining pickleball practice with first-rate hospitality. Established in 2021, Rally features indoor and outdoor pickleball courts, craft cocktails, elevated cuisine and a…
NEW DELHI: IndiGo, India’s largest airline, has refuted the findings of a survey by AirHelp, an EU-based claim processing agency, which ranked it among the world’s worst airlines based on parameters such as punctuality, service quality, and compensation handling. The survey placed IndiGo at the 103rd position out of 109 airlines, with a total score…
Opinions expressed by Entrepreneur contributors are their own. Business leaders are always looking for new ways to make their brands stand out. There are opportunities everywhere, but the most significant ones usually come up when you identify a personal, specific and often ignored pain point. It was the alcohol flush effect for me, which is…
Opinions expressed by Entrepreneur contributors are their own. Over the years, I’ve witnessed the power of community within the different organizations I have led. I’ve learned a few key lessons from these experiences, ranging from private aviation, luxury yachts and Formula 1, to where I am today as CEO of our Members-only Club, Exclusive Resorts….
Opinions expressed by Entrepreneur contributors are their own. As the adage goes, “Experience is something you gain just after you need it.” But as a young entrepreneur, big moments and major deals can’t always wait for the lesson to follow — it could lose you customers, or even worse, everything. I’ve gained 30 years of…
Opinions expressed by Entrepreneur contributors are their own. Suppose you’re the director of a group of hotels. (Stick with me on this one.) In one of them, a seasoned employee, a facilities engineer, is up on a ladder changing a lightbulb. As he’s doing so, two kids and their mom, looking rather haggard, try to…
A month after Salesforce announced its AI agent technology and its CEO Marc Benioff criticized Microsoft’s AI efforts, Microsoft announced 10 new AI agents that can take care of tasks like sales, finance, and customer service. AI agents are different from chatbots in one key way: they can act on an organization’s behalf instead of…
Opinions expressed by Entrepreneur contributors are their own. In today’s competitive marketplace, it’s not just what you sell — it’s how you make people feel while buying it. More than ever, customers expect quality products in addition to a seamless and personalized experience. Yet, many entrepreneurs fall into the trap of focusing solely on growth…
Opinions expressed by Entrepreneur contributors are their own. Success in real estate, and many other industries, is often determined by one key factor: customer service. While AI, technology and data analytics have become increasingly important, the human component remains the driving force behind long-term business success. Adopting a customer-centric approach is essential for cultivating lasting…
