How Friendly Fraud Drives Up Your Business Costs
Opinions expressed by Entrepreneur contributors are their own. The recently published 2024 Chargeback Field Report surveyed nearly 300 retailers, from small businesses to enterprise merchants, about their experiences with payment disputes, also known as chargebacks. Merchants face significant costs due to these disputes; in 2023 alone, sellers globally lost an estimated $117.46 billion to cardholder…