Why the FTC Charged Sitejabber With Fake Ratings and Reviews

Why the FTC Charged Sitejabber With Fake Ratings and Reviews

The Federal Trade Commission banned businesses from writing and buying their own reviews in an August ruling. Now, it’s alleging that a customer review site, Sitejabber, published “misleading” ratings and reviews on behalf of the 130,000 businesses on its platform. The FTC’s proposed order would stop Sitejabber from “misrepresenting” customer ratings and reviews “in the…

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